Quality Matters with Mold Removal

First of all, we understand that quality of service is important to you! Because of the toxic nature of mold quality is also important for the health of your family, employees, and customers. We prioritize providing quality black mold removal and mold remediation services with hassle-free customer experience. Because the core of our DNA is excellence. This is our standard. Because it is our family legacy.  We are not a national franchise. Nor a major corporate company. We are proud to be a local small business! Because a large organization must have a cookie-cutter approach to function. There is no way to compare the personalized service of a local company like Fresh Start. As a result, we are proud of the history of providing our customers with a 5-star customer experience!

Mold Removal and mold remediation

The Safe & Controlled Approach

Here at FreshStart, we prefer to discuss toxic mold removal and remediation in two words. “Safe” and “controlled”.  All customers respond with one prevailing thought whenever mold is found. Remove it! Quickly!”  Similarly, as the person who is injured and has some sharp object lodged in their body.  Hence the first response is “ouch-pull it out”.   Rather medical professionals tell us not to do this ourselves. They instruct us to go to the hospital. Because uncontrolled removal of the object will only cause further damage. Likewise is the case with black mold removal as well. 

If caution and precautions are not exercised in removing mold contamination, damage to the property will be the result.  For example, when undisturbed fungi grow it can give off “mycotoxins” as it sporulates. Even when the mold is dormant it can also produce allergens. Furthermore, mold spores/toxins become airborne when disturbed. When the spores have been inhaled they can begin creating health problems not limited to upper respiratory problems.

1. Initial Estimate or Inspection

First of all, an initial estimate or inspection will be done. This provides us with vital information to determine the extent of the mold damage. Our mold pros will ask for a detailed history for the property in regards to maintenance and repairs if available. In addition, they may use testing equipment to determine the level of moisture or humidity. Because both can cause and or support microbial growth

This inspection is nonevasive in nature. However, when the mold is suspected it may become necessary to remove small areas of materials for a proper inspection. Our inspector’s goal is to spend adequate time looking at your property thoroughly. Due to the need to gain a good understanding of the extent of mold damage that has occurred.  Finally, our mold pro will provide a detailed estimate and a verbal explanation for what needs to occur to obtain a hassle-free resolution.

containment barrier for mold removal

2. Containment Barrier Setup

EPA, IICRC, and others have created guidelines for safe mold remediation. The first step to creating a safe environment is the use of containment barriers. As a result, creating a controlled environment by creating a plastic containment chamber. This containment area is built around the contaminated area. Once the chamber has been built, then it is put under negative pressure and air scrubbers are used to minimize the number of mold spores in the air. Therefore, enables for safe black mold removal to be completed with no exposure to other parts of your home, office or building.

3. Removal of Personal Property

Almost all of our jobs require the handling, cleaning, and discarding of personal property. Most of the time this would include porous items like wood, drywall, cardboard, flooring, books, etc. Even more fabrics like carpet, rugs, upholstery, drapes, and clothing may be discarded. We try to minimize the loss of personal property. Non-porous items like plastic, glass & metals will need to be thoroughly treated and cleaned. The discussion of personal property will be a frequent topic between you the customer and the onsite mold professional.

4. Setup of Negative Pressure & Air Scrubbers

We will establish negative air pressure with professional-grade machines. Furthermore, air scrubbers are used to clean the air with a specialized, professional-grade HEPA filtration system. Another demand to lower indoor humidity levels may require dehumidifiers as well. These machines many times will run throughout the length of the project.  

black mold removal

5. Mold Damage Removal

First of all, our crew will suit up in their EPA required personal protective gear. While it may look like the aliens have landed, we assure you that the use of hazmat gear is needed to ensure the health and safety of our crew. Also, it keeps our crews clean so they are not spreading mold spores into other parts of your home. Because the process of black mold removal creates a lot of dust and debris. Hence, the need for all of the steps we have outlined here. Above all, close attention to detail and a focus on quality is needed! Our crew will remove mold damaged materials that are unsalvageable and beyond repair. Consequently, this process can produce a lot of trash and a dumpster on-site may be required.

6. HEPA, Sanitize & Wipe Clean

We begin a detailed cleaning once all of the mold damaged materials have been removed. First of all, by HEPA vacuuming all surfaces of fine debris and dust. Furthermore, this final clean includes multiple rounds of scrubbing salvageable materials. By applying professional-grade antimicrobial products. Aggressive cleaning with specialized tools and solutions. This process is to thoroughly remove the presence of existing mold spores on all remaining materials and surfaces. We also take the time to clean all equipment and tools prior to removing them from the containment area. To ensure no cross-contamination between the containment area and the rest of your space.

7. Apply Sealant

We will use a specialized professional-grade antimicrobial sealant in this final stage. Because this product provides a thick coating that seals all porous materials. Also, it helps prevent mold growth in the future. We highly recommend this mold sealant for new construction, basement projects and for renovation jobs. This allows for once mold-prone materials to become sealed in a specialized formula. As a result, the product blocks the mold from using the materials as a food source thereby minimizing damage.

8. Vent Cleaning

Depending on the size of your mold remediation project additional air cleaning may be needed. Our mold pros highly recommend vent cleaning every 4-8 years as a standard indoor air quality practice. However, we recommend cleaning vents thoroughly after extensive black mold removal project as well. Having the inside of your vents sprayed with antimicrobial solutions is a must-have after a mold project. If our mold pros recommend this service, they will include the cost of this service in your estimate.

9. Post Testing & Reconstruction

Finally, all of the mold remediation steps are now complete! Depending on the size of your mold project, our mold pros may recommend post-testing the air quality. Provided by a 3rd party and not affiliated with our company. This ensures the highest integrity and peace of mind for you, our customer. Once we receive an “all clear” on the post-testing results now the process to reconstruct can begin. If you do not have a favorite general contractor, please speak with our mold pros about the reconstruction of your property.

What Our Customers Say

Excellent Company /Dayna N. of Overland Park, KS

Excellent Company! Completely professional and efficient. Ben and Ben and the rest of the crew did an awesome job getting the mold cleaned out of our basement and rebuilding the stairs. Very nice guys that know what they are doing! I highly recommend Fresh Start!!! We are very pleased with our fresh clean basement!! 5 Stars!

Very Professional & Honest /Jenn S. of Keller Williams Realty

Ben with Fresh Start has done work on several of my properties. He and his team have been very professional and honest and got the work done in a quality way. These guys tell you honestly what needs to be done and if you don’t need much they tell you that to….very refreshing in this kind of business to find honest people. I highly recommend these guys without hesitation and have made them my preferred vendor. 5 Stars!

Very Competitive on Pricing /Mike R. of Parkville, Misosuri

They did a fantastic job of removing old insulation and installing new paper backed insulation in our walkout basement. They were professional and very polite. I would highly recommend them to anyone who has moldy insulation that needs to be removed and replaced. They were very competitive on their pricing. I would say that I got more than my moneys worth from this great company. 5 STARS!!

Exceptional Professionalism /Jill T. of Mission Hills, KS

Ben Fetzer, the owner of Fresh Start Restoration, is exceptional in his professionalism, communication skills, and work ethic. He was on the job with his crew every day, They were very respectful of our home, leaving things tidy each day. Ben went over and beyond making sure all aspects of our job were handled properly. He is just a wonderful person who I would recommend every time. 5 STARS!!!


CALL NOW Since 2008, Fresh Start has proudly served the Kansas City metro area with a 5-Star rating! With a customer education focus, we can answer all of your questions! Simply call today to speak with one of our certified & experienced mold professionals!