Having professional mold removal services from a properly trained and certified company is vitally important to the health of your family! To safeguard, your health from sloppy removal practices, take a minute to educate yourself about the mold removal process, what's involved and what precautionary items need to be considered.
Mold testing is a vital service when you need to know if there are mold spores in the air and you have a hidden mold problem OR to confirm a low spore count that all mold has been properly removed. Many mold companies force their clients into expensive testing when it is not necessary. Learn when it is not necessary to have these services. Saving you time & money.
Mold inspections are vitally important in real estate transactions and landlord disputes. Many people desire to have a written inspection report for commercial mold removal services and resolutions to show clients. We recommend everyone in a real estate transaction to have a mold inspection completed, especially on a newly renovated property, due to common practices to hide mold.
Attic insulation is one of the top energy improvements you can do to your home or property with the quickest return on your investment. The majority of the homes in the Kansas City region have less than half of the Energy Start recommended amount. Start saving on your energy bills with as much as a 50% reduction in energy cost by choosing high-quality attic insulation services!
What Our Customer’s Say About Us
“Helped us deal with our tenants who were not pleasant to deal with”
Experiencing mold is not a pleasant situation, it's stressful to deal with and costly to remediate. I am a landlord who recently had the misfortune of this ordeal. The lower level of a duplex had a light coating of mold on the woodwork due to poor circulation of air. It seems the return vents were covered up by large furniture items and the toilet had (unbanned to me) recently leaked enough to soak a good portion of the carpeting. After having the carpet removed, I never experienced this type of mold situation before, so I went looking for help. I had read through many websites and settled on calling FreshStart. The site was informative and the company seemed honest. I met up with Ben from FreshStart. My first impression was young but knowledgeable. Ben showed us ways we could accomplish some of the remediation ourselves, but after some investigation, we determined the job was too big for us to accomplish without professional help. Ben and his team did a great job taking care of our problems. He helped us deal with our tenants who were not pleasant to deal with. I think he went above and beyond in helping us out. I would recommend Bens' services and would use FreshStart again (God forbid I ever need this type of work done again). (Rating 5/5)
Rick Tano Landlord Google Review / Kansas City / Mold Removal May 5, 2015
“Very satisfied. Reasonably priced”
The renter had concerns about mold. The inspector made a thorough inspection of the basement and did a surface treatment on an area of the concrete block that was discolored. Very satisfied. Reasonably priced. (Rating 5/5)
Angie's List Member Landlord Angie's List Review / Independence, MO / Mold Inspection May 28, 2015
“Their price was about half”
Removed mold in a house in the basement. Removed damaged Sheetrock. Their price was about half of what other bids were. (Rating 5/5)
Michael P. Homeowner Angie's List Review / Lees Summit, MO / Mold Removal August 12, 2015
“The results were spectacular!”
Our appointment was set for 9AM and Ben called ahead of time to inform us he was on his way and at what time he would arrive. He was punctual and friendly. A detailed inspection was performed that resulted in a detailed written report including a subsequent estimate of the cost. Ben was very patient and answered all of the questions we had. We accepted the bid.
A date was set for the work and Ben called the morning that was scheduled to let me know he was on the way and his estimated time of arrival. He arrived on time with another worker and they began their setup for the job. The procedure was explained in detail again by Ben. The mold remediation and complete sanitation of the basement was a two day process. The results were spectacular! My wife and I were very pleased with the results and would recommend FreshStart to anyone for the remediation of mold in their dwelling.
Mold remediation in our basement that was under the kitchen floor and complete sanitation of the whole basement. (Rating 5/5)
Preston V. Business Owner / Homeowner Angie's List Review / Liberty, MO / Mold Removal September 27, 2015
“team conducted themselves in a friendly and professional manor”
They worked very hard in cleaning all surfaces and items. After the cleaning and containerizing of our items they sprayed our basement with an antibacterial fluid and cleaned the air with two large HEPA filters. Ben and his team conducted themselves in a friendly and professional manor. They worked very hard in cleaning all surfaces and items. After the cleaning and containerizing of our items they sprayed our basement with an antibacterial fluid and cleaned the air with two large HEPA filters. Ben and his team conducted themselves in a friendly and professional manor. (Rating 5/5)
Jerry L. Homeowner Angie's List Review / Liberty, MO / Mold Removal February 16, 2016
“Considerably more experienced than others”
Ben was professional and a great communicator. He handled our project promptly and explained his work in layman's terms. We received several bids for our project, and his quote was reasonable. Ben seemed considerably more experienced than others we had bid on the project and he did the work himself. We are glad we used Fresh Start and would recommend him to others. (Rating 5/5)
Kathy Lindsey Homeowner Google Review / Overland Park, KS / Mold Removal June 21, 2016
“a PERFECT customer experience”
Many thanks to Ben Fetzer and Fresh Start Restoration, for a PERFECT customer experience. Mold is a scary situation that you don’t want to fool around with. I initially found Fresh Start on Angie’s List, then received an additional rec on them through another business resource. The process was timely and professional from the first consultation, to the immaculate condition they left our two rooms in when they finished. I am a customer service manager, so I appreciate the extra details it takes to go above and beyond. My husband and I gratefully give this company, 5 stars. We also encourage everyone who needs a mold remediation company to call and place your confidence in Fresh Start Restoration. Thanks again for everything, Ben! (Rating 5/5)
Lori Schuetz Business Manager / Homeowner Google Review / Kansas City, MO / Mold Removal July 11, 2016
“I never at any time felt pressured to use his services and he was more than helpful in recommendations”
I am very impressed. He arrived promptly and was very professional and personable. He evaluated the area of mold in question and gave his recommendations. He gave me the option of having him do the work and how much it would cost or, since in my case the mild damage was fairly light, gave me the option of doing the work myself and gave recommendations how to do that. I chose to do it myself. I never at any time felt pressured to use his services and he was more than helpful in recommendations. I have had many people out to work on my house and it is very difficult to find trustworthy companies who actually do good work and stick with what they say. Having said that I highly recommend this company. (Rating 5/5)
Mariah Jenkins Manager / Homeowner Google Review / Kansas City, MO / Mold Inspection September 5, 2016
“Wonderful job! Very efficient and thorough”
Wonderful job! Very efficient and thorough. I would definitely recommend them.Tested for mold and remediate do the Rea.(Rating 5/5)
Ann R. Homeowner Angie's List Review / Lees Summit, MO / Mold Testing September 9, 2016
“Explained everything they were doing and why”
Prompt, professional service. Excellent bid presentation. High attention to detail in performing the work-really went over and above. Explained everything they were doing and why. Very good, caring owner and staff. Highly recommend Fresh Start Restoration if ever you find yourself in need of mold remediation. (Rating 5/5)
Linda Roser Homeowner Google Reviews / Prairie Village, KS / Mold Removal October 5, 2016
“Very friendly, professional, courteous, and willing to answer all questions I had”
Ben came to investigate a potential mold problem we were having due to a leaking air conditioner in the unfinished area of our basement. He was very friendly, professional, courteous, and willing to answer all questions I had. He very thoroughly inspected the area, even going into the most unpleasant areas of our basement. He told me what probably was and was not mold, as well as how to go about cleaning the areas myself that were not a huge concern. It turned out the water damage had caused some mold to grow in the insulation and dry wall of the finished part of our basement behind the baseboards, which needs to be fixed but is relatively minor. He went into great detail about how he would go about the mold remediation process. He further investigated some other concerning areas in the basement and was very knowledgeable and willing to share as much information as possible about the situation. We are waiting on an estimate for the work to be done (he just did the inspection today) but so far I am very pleased and has put my mind at ease about the extent of the damage. I will update once any work has been done. (Rating 5/5)
Kelsey Black Homeowner Google Review / Lees Summit, MO / Mold Inspection October 24, 2016
“They went the extra mile to help us prevent future problems”
We were very pleased with Fresh Start's removal of the mold in our basement. They take their time to do a clean, professional job, and they even left the air scrubbers and a dehumidifier for an extra 2 days because of the heavy rains we received right after their work. They went the extra mile to help us prevent future problems until we could get the foundation fixed. The final price was exactly what the estimate said, and they showed up on-time and checked in via email and text to make sure we were comfortable during the process. Thank you for an excellent job! (Rating 5/5)
Abigail Johnson Teacher / Homeowner Google Review / Grandview, MO / Mold Removal October 26, 2016
“Clean-up was top notch and minimally disruptive”
This company is very professional, efficient and thorough in its restoration work! Ben Fetzer handled our situation with a very caring attitude, diagnosing and understanding the extent of the water damage in our home. He provided step by step information as the project was completed. The clean-up was top notch and minimally disruptive under the circumstances! (Rating 5/5)
Ken Davis Author / Homeowner Google Review / Mission, KS / Mold Removal November 5, 2016
“Their work exceeded my expectations”
Ben and his crew were extremely thorough and informative. I bought a foreclosed house that had been vacant for a year. The finished basement was a soggy, moldy mess due to foundation issues. Fresh Start gutted everything and treated for mold. Ben was very helpful pointing out other things about the house that needed to be addressed with the renovation. Their work exceeded my expectations. I would highly recommend them to anyone needing mold remediation. (Rating 5/5)
Melissa Healer Graphic Designer / Homeowner Google Review / Kansas City, MO / Mold Removal November 15, 2016
“very helpful pointing out other things about the house”
Their work exceeded my expectations. I would highly recommend them to anyone needing mold remediation.
Description of Work: Ben and his crew were extremely thorough and informative. I bought a foreclosed house that had been vacant for a year. The finished basement was a soggy, moldy mess due to foundation issues. Fresh Start gutted everything and treated for mold. Ben was very helpful pointing out other things about the house that needed to be addressed with the renovation. (Rating 5/5)
Melissa H. Homeowner Angie's List Review / Kansas City, MO / Mold Removal November 29, 2016
“Excellent Company! Completely professional and efficient”
Excellent Company! Completely professional and efficient. Ben and Ben and the rest of the crew did an awesome job getting the mold cleaned out of our basement and rebuilding the stairs. Very nice guys that know what they are doing! I highly recommend Fresh Start!!! We are very please with our fresh clean basement!! (Rating 5/5)
Dayna Newberry Tenant Google Reviews / Overland Park, KS / Mold Removal December 5, 2016
“there were no surprises on the bill once the work was complete”
We could not be more pleased with the service provided. Ben was very responsive and knowledgeable. He explained in detail what needed to be done and how much it was going to cost. He was on time and there were no surprises on the bill once the work was complete. I would recommend him for any kind of mold services. He also sent a hand written thank you note thanking us for our business a few days later. I though that was a really nice touch.
Description of Work: We needed some mold removal on the corner wall of our living area. (Rating 5/5)
A. Witcher Homeowner Angie's List Review / Overland Park, KS / Mold Removal February 27, 2017
“extremely professional, meticulous and responsive, showing up on time”
Ben Fetzer and his co-worker Matt did a super job. The first step was to inspect the area and get some air samples to send to the lab. He did this on time and we got results the next day, which he emailed to us. He also provided us with a detailed and easy-to-read quote for the actual repairs, which outlined everything that needed to be done. During the actual mold removal, Ben and Matt were very thorough in isolating the affected areas from the rest of the house, with plastic sheeting covering the floor, and hanging down from the ceiling. The affected area was very high up, so they had to install scaffolding to be able to get to it safely. They tore out the damaged drywall and insulation, and cleaned the wood studs carefully. They took many good photos of the damaged drywall, showing mold and water damage, and sent them to us for insurance purposes. After the first day, we saw that the damage was more extensive than we originally thought, so we agreed that he should come out again to continue removing damaged material. Ben gave us a quote for the additional work and showed up promptly the next morning. He and Matt installed more plastic sheeting and moved the scaffolding so they could continue working. When they were finished, they cleaned up all the debris and removed the plastic sheeting, except for some that we requested that they leave, so that the repair contractor would have an easier time controlling dust when installing new drywall. Ben's bid for the additional work was pretty much spot-on. During the entire process, Ben was extremely professional, meticulous and responsive, showing up on time and minimizing the disruption to our household. I would highly recommend him to anyone needing mold remediation
Description of Work: We had some mold and other water damage from some upper windows near the ceiling. The water had come in through a seam in some trim where the caulking had deteriorated. (Rating 5/5)
Jim Meyer Manager / Homeowner Angie's List Review / Lenexa, KS / Mold Removal March 4, 2017
“They were very competitive on their pricing”
They did a fantastic job of removing old insulation and installing new paper backed insulation in our walkout basement. They were professional and very polite. I would highly recommend them to anyone who has moldy insulation that needs to be removed and replaced. They were very competitive on their pricing. I would say that I got more than my moneys worth from this great company. 5 STARS (Rating 5/5)
Mike R. Homeowner Google Reviews / Parkville, MO / Insulation April 19, 2017
“…gave me confidence they had cleaned the area of mold”
I like working with owners who do the work of their business. Ben and his helper gave me confidence they had cleaned the area of mold and left everything back in place. (Rating 5/5)
Linda G. in Home Owner Home Advisor Reviews / Prairie Village, KS / Mold Removal June 8, 2017
“Honest & Detailed”
Honest and detailed. (Rating 5/5)
Homeowner Home Advisor / Kansas City, MO / Mold Removal June 8, 2017
“The were really efficient and had a good value”
The were really efficient and had a good value. They are prompt and they did what they said they were going to do with no surprises. (Rating 5/5)
Glenn S Landlord Home Advisor / Kansas City, MO / Mold Removal June 8, 2017
At FreshStart we provide free on-site estimates for those with visible mold problems who are desiring direction and pricing on mold removal services. Feel free to contact us to discuss your mold concerns and to schedule an estimate today!
Call & Speak with an Experienced Mold Professional
Do you have questions and concerns about mold? Speak with one of our trained and certified mold professionals today for a no obligation informational call!