Liberty’s Black Mold Removal Pro
February 20, 2008 Comments Off on Liberty’s Black Mold Removal Pro Ben Fetzer

Fresh Start Restoration proudly serves Liberty, Missouri. And the entire Kansas City metro area. By providing the residential and commercial mold services.


Local Mold Removal and Remediation Professionals in Liberty, Missouri

First of all, we understand that quality of service is important to you. Because hassle-free customer experience is important to every Liberty patron. At Fresh Start, the core of our DNA is excellence. Because it’s the standard we live by. Because it’s our family legacy.  We are not a national franchise. We are not a major corporate company. Because large companies have a cookie cutter approach. Certainly, there is no comparison to the personalized service of a local company like Fresh Start. As a result, providing you with 5-star customer experience is our top priority!

liberty missouri

Ben was very helpful in our time of stress. He and his crew were quick, through, and very clean. Ben stayed late to help me move a window AC unit which was causing moisture in the wall and lead to black mold. Truely went the extra mile to help. 5 STARS (Rating 5/5)

Review Submitted by Client to Google

Dail H. Homeowner Google / Liberty, MO / Mold Removal September 27, 2018

Ben was just here the end of August. We had a bit of a mold issue arise in our basement. Ben really is very responsive, knowledgeable and great to work with. He is super thorough and really went the extra mile and then some. I would most certainly use him again.

  • Responsive communication
  • √ Friendly customer service
  • √ Prompt timely service
  • √ Great value
  • √ Quality work

Rating (5/5)

Review Submitted by Client to Zaarly

Preston V. Homeowner Zaarly / Liberty, MO / Mold Removal July 20, 2017

They worked very hard in cleaning all surfaces and items. After the cleaning and containerizing of our items they sprayed our basement with an antibacterial fluid and cleaned the air with two large HEPA filters. Ben and his team conducted themselves in a friendly and professional manor. They worked very hard in cleaning all surfaces and items. After the cleaning and containerizing of our items they sprayed our basement with an antibacterial fluid and cleaned the air with two large HEPA filters. Ben and his team conducted themselves in a friendly and professional manor. (Rating 5/5)

Review Submitted by Client to Angie's List

Jerry L. Homeowner Angie's List Review / Liberty, MO / Mold Removal February 16, 2016

Our appointment was set for 9AM and Ben called ahead of time to inform us he was on his way and at what time he would arrive.  He was punctual and friendly.  A detailed inspection was performed that resulted in a detailed written report including a subsequent estimate of the cost.  Ben was very patient and answered all of the questions we had.  We accepted the bid.
A date was set for the work and Ben called the morning that was scheduled to let me know he was on the way and his estimated time of arrival.  He arrived on time with another worker and they began their setup for the job.  The procedure was explained in detail again by Ben.  The mold remediation and complete sanitation of the basement was a two day process.  The results were spectacular!  My wife and I were very pleased with the results and would recommend FreshStart to anyone for the remediation of mold in their dwelling.
Preston

Mold remediation in our basement that was under the kitchen floor and complete sanitation of the whole basement. (Rating 5/5)

Review Submitted by Client to Angie's List

Preston V. Business Owner / Homeowner Angie's List Review / Liberty, MO / Mold Removal September 27, 2015


Work Directly with the Owner for Award Winning Customer Service

Most Liberty professional services companies utilize pushy sales representatives. Most noteworthy at Fresh Start, our owner Ben Fetzer, is on the people you will talk to. As a result, you will have an outstanding customer service experience. Ben’s professionalism and experience are above the standard service received in the industry! Because his many certifications and years of experience provide a substantial advantage.

Why You Should Consider a Local Business vs. a National Franchise

Local businesses are the heart and soul of the Liberty community. It seems like no one can be the care and service of a quality local small business. While in contrast impersonal large, corporate, national franchises are common. We are not a national franchise company with a cookie cutter approach. Furthermore, these national companies receive private deals with insurance companies. Consequently, this is for their benefit, not yours. Resulting in a reduced quality of services to maximize their profits. Finally, the choice to use a local business like FreshStart is set apart. Where quality or customer service won’t be sacrificed.

About The Author
Ben Fetzer Ben Fetzer, is the founder and owner of Fresh Start Restoration of Kansas City. He is passionate about informing and educating you the customer. By providing you with insider industry information, he empowers you with knowledge and tools to properly compare companies and spot unethical sales practices. Which unfortunately is far too common in the mold remediation industry. By sharing stories and providing professional tips he gives you the ability to make the right decision for your mold problem! Ben is an experienced mold expert with over 15 years in the cleaning & restoration industry! He has received official training and certifications from the IICRC, ICRA, and NORMI. His history of high integrity and superior quality has made him a leader in the remediation industry. Thereby giving customers outstanding customer experience! Which has resulted in a long history of consistent 5-Star customer ratings since the company began in 2008!