Kansas City’s Black Mold Removal Pro
February 20, 2008 Comments Off on Kansas City’s Black Mold Removal Pro Ben Fetzer

Fresh Start Restoration proudly serves Kansas City, Missouri, and the entire metro area. By providing the residential and commercial mold services.


Local Mold Removal and Remediation Professionals in Kansas City, Missouri

First of all, we understand that quality of service is important to you. Because hassle-free customer experience is important to every Kansas City patron. At Fresh Start, the core of our DNA is excellence. Because it’s the standard we live by. Because it’s our family legacy.  We are not a national franchise. We are not a major corporate company. Because large companies have a cookie cutter approach. Certainly, there is no comparison to the personalized service of a local company like Fresh Start. As a result, providing you with 5-star customer experience is our top priority!

kansas city missouri

Ben did a very thorough check of my house, which was showing signs of mold in the bathroom. The news was better than I had hoped, and he gave me specific, clear ideas for what I could do to improve the situation. I would recommend FreshStart to anyone. I felt the company had my best interests at heart, and I would trust them to give me a straight answer. 5 STARS (Rating 5/5)

Review Submitted by Client to Google

Jennifer W. Homeowner Google / Kansas City, MO / Mold Inspections July 2, 2018

We purchased a house needing A LOT of remediation for mold. Ben and his team were extremely thorough and gave our family peace of mind moving into a clean house. This was important to us as my son has some air-born allergies. Ben even offered to come back after we had done some addition construction to clean the ducts since they would get dusty during the process after his work. I don't think I could recommend Fresh Start more highly. 5 STARS (Rating 5/5)

Review Submitted by Client to Google

Russell C. Homeowner Google / Kansas City, MO / Mold Removal July 1, 2018

Ben was awesome. He called me immediately when I placed a web-based request. I contacted him on a Saturday afternoon and he was at my house on Monday at 8 am. He was very professional, kind, and courteous. He charged me exactly what he quoted me for a few mold spots in the attic. He was very reasonable and charged me far less than what I expected to pay. He is top notch and I highly recommend him. (Rating 5/5)

Review Submitted by Client to Google

James Pryor Homeowner Google / Kansas City, MO / Mold Removal July 2, 2017

The were really efficient and had a good value. They are prompt and they did what they said they were going to do with no surprises. (Rating 5/5)

Review Submitted by Client to Home Advisor

Glenn S Landlord Home Advisor / Kansas City, MO / Mold Removal June 8, 2017

Honest and detailed. (Rating 5/5)

Review Submitted by Client to Home Advisor

Homeowner Home Advisor / Kansas City, MO / Mold Removal June 8, 2017

I am so grateful for the quality work they completed in my home. They were clean and respectful and very professional throughout all the needed repairs. I highly recommend this company! (Rating 5/5)

Review Provided by Client to Facebook

Deborah Cossu Homeowner Facebook / Kansas City, MO / Mold Removal June 7, 2017

Their work exceeded my expectations. I would highly recommend them to anyone needing mold remediation.

Description of Work: Ben and his crew were extremely thorough and informative. I bought a foreclosed house that had been vacant for a year. The finished basement was a soggy, moldy mess due to foundation issues. Fresh Start gutted everything and treated for mold. Ben was very helpful pointing out other things about the house that needed to be addressed with the renovation. (Rating 5/5)

Review Submitted by Client to Angie's List

Melissa H. Homeowner Angie's List Review / Kansas City, MO / Mold Removal November 29, 2016

Ben and his crew were extremely thorough and informative. I bought a foreclosed house that had been vacant for a year. The finished basement was a soggy, moldy mess due to foundation issues. Fresh Start gutted everything and treated for mold. Ben was very helpful pointing out other things about the house that needed to be addressed with the renovation. Their work exceeded my expectations. I would highly recommend them to anyone needing mold remediation. (Rating 5/5)

Review Submitted by Client to Google

Melissa Healer Graphic Designer / Homeowner Google Review / Kansas City, MO / Mold Removal November 15, 2016

I am very impressed. He arrived promptly and was very professional and personable. He evaluated the area of mold in question and gave his recommendations. He gave me the option of having him do the work and how much it would cost or, since in my case the mild damage was fairly light, gave me the option of doing the work myself and gave recommendations how to do that. I chose to do it myself. I never at any time felt pressured to use his services and he was more than helpful in recommendations. I have had many people out to work on my house and it is very difficult to find trustworthy companies who actually do good work and stick with what they say. Having said that I highly recommend this company. (Rating 5/5)

Review Submitted by Client to Google

Mariah Jenkins Manager / Homeowner Google Review / Kansas City, MO / Mold Inspection September 5, 2016

Many thanks to Ben Fetzer and Fresh Start Restoration, for a PERFECT customer experience. Mold is a scary situation that you don’t want to fool around with. I initially found Fresh Start on Angie’s List, then received an additional rec on them through another business resource. The process was timely and professional from the first consultation, to the immaculate condition they left our two rooms in when they finished. I am a customer service manager, so I appreciate the extra details it takes to go above and beyond. My husband and I gratefully give this company, 5 stars. We also encourage everyone who needs a mold remediation company to call and place your confidence in Fresh Start Restoration. Thanks again for everything, Ben! (Rating 5/5)

Review Submitted by Client to Google

Lori Schuetz Business Manager / Homeowner Google Review / Kansas City, MO / Mold Removal July 11, 2016

We have had multiple business dealings with Ben and Katie over the years. They have always proved to be reputable, honest, and trustworthy. They are on our list of recommended cleaning services in the Kansas City area.

Review submited to LinkedIn

Kevin Musser Business Owner LinkedIn / North Kansas City / Services February 17, 2011


Work Directly with the Owner for Award Winning Customer Service

Most Kansas City professional services companies utilize pushy sales representatives. Most noteworthy at Fresh Start, our owner Ben Fetzer, is on the people you will talk to. As a result, you will have an outstanding customer service experience. Ben’s professionalism and experience are above the standard service received in the industry! Because his many certifications and years of experience provide a substantial advantage.

Why You Should Consider a Local Business vs. a National Franchise

Local businesses are the heart and soul of the Kansas City community. It seems like no one can be the care and service of a quality local small business. While in contrast impersonal large, corporate, national franchises are common. We are not a national franchise company with a cookie cutter approach. Furthermore, these national companies receive private deals with insurance companies. Consequently, this is for their benefit, not yours. Resulting in a reduced quality of services to maximize their profits. Finally, the choice to use a local business like FreshStart is set apart. Where quality or customer service won’t be sacrificed.

About The Author
Ben Fetzer Ben Fetzer, is the founder and owner of Fresh Start Restoration of Kansas City. He is passionate about informing and educating you the customer. By providing you with insider industry information, he empowers you with knowledge and tools to properly compare companies and spot unethical sales practices. Which unfortunately is far too common in the mold remediation industry. By sharing stories and providing professional tips he gives you the ability to make the right decision for your mold problem! Ben is an experienced mold expert with over 15 years in the cleaning & restoration industry! He has received official training and certifications from the IICRC, ICRA, and NORMI. His history of high integrity and superior quality has made him a leader in the remediation industry. Thereby giving customers outstanding customer experience! Which has resulted in a long history of consistent 5-Star customer ratings since the company began in 2008!