Independence’s Black Mold Removal Pro
February 20, 2008 Comments Off on Independence’s Black Mold Removal Pro Ben Fetzer

Fresh Start Restoration proudly serves Independence, Missouri. And the entire Kansas City metro area. By providing the residential and commercial mold services.


Local Mold Removal and Remediation Professionals in Independence, Missouri

First of all, we understand that quality of service is important to you. Because hassle-free customer experience is important to every Independence patron. At Fresh Start, the core of our DNA is excellence. Because it’s the standard we live by. Because it’s our family legacy.  We are not a national franchise. We are not a major corporate company. Because large companies have a cookie cutter approach. Certainly, there is no comparison to the personalized service of a local company like Fresh Start. As a result, providing you with 5-star customer experience is our top priority!

Independence Missouri

Fantastic service. Addressed our individual situation and budget so professionally - really made us feel relieved. Very attentive, quick results, at a great price. Would/will definitely recommend and use again. Worked with Ben and he was great. Good communication and turn around. He answered all of our questions open and honestly... didn't feel at all like he pushed or hid anything! Thanks FreshStart!  (Rating 5/5)

Review Submitted by Client to Google

Shelby Wells Home Owner Google / Independence, MO / Mold Testing October 8, 2017

Good people to deal with! Went beyond expectations and affordable. Hope we never have to go thru this again but if we do Freshstart will be the one we will call! (Rating 5/5)

Review Submitted by Client to Facebook

Ken Reece Homeowner Facebook / Independence, MO / Mold Removal June 21, 2017

The renter had concerns about mold. The inspector made a thorough inspection of the basement and did a surface treatment on an area of the concrete block that was discolored. Very satisfied. Reasonably priced. (Rating 5/5)

Review Submitted by Client to Angie's List

Angie's List Member Landlord Angie's List Review / Independence, MO / Mold Inspection May 28, 2015


Work Directly with the Owner for Award Winning Customer Service

Most Independence professional services companies utilize pushy sales representatives. Most noteworthy at Fresh Start, our owner Ben Fetzer, is on the people you will talk to. As a result, you will have an outstanding customer service experience. Ben’s professionalism and experience are above the standard service received in the industry! Because his many certifications and years of experience provide a substantial advantage.

Why You Should Consider a Local Business vs. a National Franchise

Local businesses are the heart and soul of the Independence community. It seems like no one can be the care and service of a quality local small business. While in contrast impersonal large, corporate, national franchises are common. We are not a national franchise company with a cookie cutter approach. Furthermore, these national companies receive private deals with insurance companies. Consequently, this is for their benefit, not yours. Resulting in a reduced quality of services to maximize their profits. Finally, the choice to use a local business like FreshStart is set apart. Where quality or customer service won’t be sacrificed.

About The Author
Ben Fetzer Ben Fetzer, is the founder and owner of Fresh Start Restoration of Kansas City. He is passionate about informing and educating you the customer. By providing you with insider industry information, he empowers you with knowledge and tools to properly compare companies and spot unethical sales practices. Which unfortunately is far too common in the mold remediation industry. By sharing stories and providing professional tips he gives you the ability to make the right decision for your mold problem! Ben is an experienced mold expert with over 15 years in the cleaning & restoration industry! He has received official training and certifications from the IICRC, ICRA, and NORMI. His history of high integrity and superior quality has made him a leader in the remediation industry. Thereby giving customers outstanding customer experience! Which has resulted in a long history of consistent 5-Star customer ratings since the company began in 2008!